Risshō Realty / 日昇地产
Support
Risshō Realty is a private client app for HaTa Group real-estate clients. If you need help, contact us by email or through the in-app advisor chat.
Contact
Email: info@hata-group.com
Please include your device model, iOS version, the app version and build number, and a short description of the issue. Do not send verification codes, passwords, or payment details.
Common Topics
- Sign-in: enter your phone number, tap “Get code”, then enter the 6-digit code sent by SMS. The code is generated and checked on our server; it is valid for a short period only.
- No code received: check the country code, confirm signal, wait for the resend countdown, then request a new code.
- Your properties: only properties assigned to your account are shown. If something is missing, ask your advisor in the chat.
- Advisor chat: messages sync across your devices. Each message always shows the advisor who actually sent it, even after a handover.
- Sign out vs. delete: signing out clears this device only. Deleting your account deactivates it and clears on-device data; signing in with the same phone number within 90 days restores it.
- Notifications: enable push notifications in iOS Settings to receive new messages while the app is closed.